Refunds & Purchases
Last updated: September 12, 2026
Everything you can buy in Tomorrow's Tycoon is sold through Google Play. This page explains how refunds work and, just as importantly, what happens inside the game when one goes through.
1. How to request a refund
Refunds are requested through Google Play, not from us. We cannot take a payment, and we cannot return one — Google handles the money at both ends.
- Google offers a self-service refund for a short period after purchase (commonly 48 hours, depending on your country). You can do this yourself from your Google Play order history.
- After that window, you can still request a refund through Google Play, and Google decides.
- If something went wrong in the game — you paid and did not receive what you bought — contact us first. That is usually a problem we can fix directly, and faster.
2. What happens in the game when a purchase is refunded
A refund reverses the purchase, so the game reverses what the purchase gave you. This is automatic:
- Gems from a refunded pack are removed from your balance.
- Ad-Free is switched off if the purchase that unlocked it was refunded.
- It usually takes up to a day, and is applied the next time you open the game. You will see a message telling you it happened.
3. Gems you have already spent
We never take you below zero. If you have already spent the gems from a refunded pack, we take back whatever is still in your balance and stop there — your balance is never negative, and the upgrades you bought with those gems are not taken away.
In other words: you keep your progress. We only reclaim what has not been used.
4. Ad-Free
Ad-Free is a permanent unlock rather than a subscription, so there is nothing to cancel. If you reinstall the game or move to a new device, it is restored at no extra cost. If its purchase is refunded, it is switched off.
5. If you think something is wrong
If gems or Ad-Free were removed and you do not believe a refund was issued, or a purchase never arrived, email us at antisocialidlegames@gmail.com with your Google Play order ID. We keep a record of every purchase and what it granted, so these are usually quick to resolve.
See also our Privacy Policy for what purchase data we store and why.